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FREQUENTLY ASKED QUESTIONS

Where do you ship from?

Currently, we are shipping orders from a fulfillment center in the US. You will receive tracking information via email once your order ships.

How do I unsubscribe from marketing emails?

Apologies for any inconvenience our emails may have caused. If you prefer not to receive emails from us please scroll down to the bottom of the latest email you’ve received from us and hit the unsubscribe link.

From there you will be directed to verify your email address and confirm your request to unsubscribe.

Feel free to resubscribe anytime for access to exclusive products and discounts by visiting our website!

How To Change Your Payment Method

After you log in you'll simply click on the three dots located in the top right of your screen. Next, navigate to the payment method section and click on the pencil icon to activate the menu. Here, you'll find all your current payment methods on file, along with a link at the bottom to add a new card.

When will my order ship?

Typically orders ship within 3-7 business days. 

You will receive tracking information via email once your order ships. 

How can I check the status of my order?

Once your order is placed you should receive an order confirmation email within 20-30 minutes. You will then receive tracking information via email once your order ships.

CONTACT US FOR ANY QUESTIONS

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