Our products offer a 30-day return policy. If you buy a product that is not the right size or does not meet quality standards, whether it is an adjustable razor or a padded razor, we will help you solve the problem.
Please contact our customer service team [email protected] initiate a return request. Please provide as much detail as possible about your purchase, including your order number, name, address, phone number, and reason for return. Please note that we may ask you to email photos and/or videos of damaged or defective items before returning the purchased product. Photos and videos should include: rusted hardware, loose stitches, faulty buckles, scratches on the surface of foil shavers, improper size, etc. We also provide troubleshooting steps to speed up the return process and help you avoid any return fees. Other notes: Some limited-time flash products do not support non-quality returns and exchanges. For specific details, please refer to the foil shaver product detail page. For products returned for non-quality issues, we may charge a warehouse fee to cover USPS overload caused by the UPS strike.
If the return is approved, you will receive further instructions on returning the foil shaver to us. Any refunds, store credits, or exchanges will be issued upon receipt and processing of the return.