FAQ
Foil Shaver Frequently Asked Questions
Currently, we are shipping orders from a fulfillment center in the US. You will receive tracking information via email once your order ships.
Apologies for any inconvenience our emails may have caused. If you prefer not to receive emails from us please scroll down to the bottom of the latest email you’ve received from us and hit the unsubscribe link.
From there you will be directed to verify your email address and confirm your request to unsubscribe.
Feel free to resubscribe anytime for access to exclusive products and discounts by visiting our website!
After you log in you'll simply click on the three dots located in the top right of your screen. Next, navigate to the payment method section and click on the pencil icon to activate the menu. Here, you'll find all your current payment methods on file, along with a link at the bottom to add a new card.
Typically orders ship within 3-7 business days.
You will receive tracking information via email once your order ships.
Once your order is placed you should receive an order confirmation email within 20-30 minutes. You will then receive tracking information via email once your order ships.
We are very sorry to hear that your order has not yet arrived. Once the order has been handed off to our shipping courier, we rely on them to deliver your package in a timely manner. This is certainly not typical!
If your order has still not arrived within the next 24-48 hours, please reach out to us so that we can further assist you in retrieving your order.
We take pride in our products and want you to be happy using them. All of our products carry a 30-day return policy. If you are not satisfied with a product you purchased from us, you can return it for a refund within 30 days of your receipt of the product.